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Terms & Conditions

Last updated: February 2025

Welcome to Hope in a Heartbeat CPR. By accessing our website, booking a class, or using our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General Information

Hope in a Heartbeat CPR (“we,” “our,” “us”) provides CPR and American Heart Association (AHA) BLS training services. These Terms govern all use of our website and services at www.hopeinaheartbeatcpr.com.

If you do not agree with these Terms, please do not use this website.

2. Class Registration & Payment

  • All classes must be booked through our website or by contacting us directly.

  • Full payment is required at the time of booking to secure your spot.

  • Payments are processed securely through Wix Payments, Stripe, or PayPal.

  • We do not store or have access to your full payment information.

3. Cancellation & Rescheduling Policy

We understand that plans change. To keep our classes running smoothly:

  • Rescheduling: Free up to 24 hours before your scheduled class.

  • Cancellations: Full refund available with 48+ hours’ notice.

  • Late cancellations (under 48 hours): Eligible for class credit only.

  • No-shows: Non-refundable, but may be eligible for rescheduling at our discretion.

For group/on-site bookings:

  • A minimum of 72 hours’ notice is required for cancellation or rescheduling.

  • Group deposits (if applicable) are non-refundable.

4. Attendance Requirements

To receive an AHA BLS Provider certification, students must:

  • Attend the entire class

  • Participate in all required skills and assessments

  • Successfully demonstrate CPR and AED skills

Late arrivals may be asked to reschedule.

5. Certification

Upon successful completion, students will receive an official AHA BLS e-card, valid for 2 years.
We are not responsible for delays caused by AHA system outages or email issues on the client’s end.

6. Group/On-Site Training

For group classes:

  • The client must provide a clean, safe workspace for training.

  • We bring CPR manikins, AED trainers, and all required equipment.

  • Parking and access must be available for the instructor.

If the instructor arrives and cannot safely provide training due to the client’s environment, the session may be canceled without refund.

7. Health & Safety

By booking a class, you acknowledge:

  • CPR practice involves physical activity such as kneeling and performing chest compressions.

  • You should inform the instructor of any physical limitations before class.

  • Participation is voluntary, and you may stop at any time.

We are not liable for injuries resulting from improper technique or health conditions not disclosed prior to class.

8. Use of Website

You agree not to:

  • Copy, distribute, or modify website content without permission

  • Attempt to disrupt or harm the website’s functionality

  • Upload malicious code or engage in fraudulent activity

Unauthorized use may result in legal action.

9. Privacy

Your privacy is important to us.
Please review our Privacy Policy to understand how your information is collected and used.

10. Third-Party Services

We may link to external websites (AHA resources, payment processors, etc.).
We are not responsible for the content, policies, or accessibility of third-party sites.

11. Limitation of Liability

Hope in a Heartbeat CPR is not responsible for:

  • Damages resulting from class participation

  • Technical issues with the website

  • Third-party service interruptions

  • Misuse of CPR skills outside of class

Our liability is limited to the amount you paid for the service.

12. Changes to These Terms

We may update these Terms & Conditions at any time.
Updates will be posted on this page with a revised date.

13. Contact Us

For questions about these Terms, contact us:

Hope in a Heartbeat CPR
📧 info@hopeinaheartbeatcpr.com
🌐 www.hopeinaheartbeatcpr.com

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